Privacy Policy
This Privacy Policy explains how Taizhou Tengli Tools Co., Ltd., trading as KXT / Kaixuanteng CNC Tool, collects, uses, discloses, stores, and protects personal information when you visit our website, submit an inquiry, request a quotation, download materials, or communicate with us.
Privacy at a Glance
- We primarily collect business contact details and technical information needed to answer inquiries and prepare quotations.
- We do not sell personal information for money.
- Analytics and advertising technologies are used subject to consent where required.
- You may request access, correction, deletion, restriction, or other applicable privacy rights.
- You can reject non-essential cookies and change your choices at any time.
1. Who We Are
The data controller responsible for this website is Taizhou Tengli Tools Co., Ltd., trading as KXT / Kaixuanteng CNC Tool (“KXT”, “we”, “our”, or “us”).
Registered business address: [INSERT FULL REGISTERED BUSINESS ADDRESS]
Privacy contact: privacy@kaixuantengcnctool.com
Website: https://kaixuantengcnctool.com/
2. Scope and Sources of Information
This Policy applies to information collected through:
- our website, contact forms, quotation forms, product filters, and download pages;
- emails, telephone calls, WhatsApp, or other business communications initiated by you;
- trade fairs, distributor discussions, sample requests, and customer-service communications;
- cookies, analytics tools, security logs, pixels, and similar technologies; and
- information supplied by your company, colleague, distributor, or another authorized business contact.
3. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Business identity and contact data | Name, company, job title, business email, telephone or WhatsApp number, country or region | You, your company, or an authorized business contact |
| Inquiry and commercial data | Products, model numbers, quantities, quotation requests, delivery location, distributor requirements, and OEM requirements | You or your company |
| Technical and application data | Workpiece material, hardness, dimensions, machining parameters, machine type, drawings, photos, videos, wear images, and application problems | You or your company |
| Device and website-usage data | IP address, browser, device, operating system, approximate location, pages viewed, interactions, referral source, timestamps, and cookie identifiers | Automatically from your device and our service providers |
| Communication records | Emails, form submissions, call notes, support requests, consent choices, and opt-out requests | You and our business systems |
Please do not submit government identification numbers, payment-card details, health information, or other sensitive personal information through our general inquiry forms.
If you upload technical files, confirm that you are authorized to provide them. Contact us before sending highly confidential drawings or manufacturing information.
4. How and Why We Use Information
| Purpose | Information used | Legal basis for EEA and UK users |
|---|---|---|
| Respond to inquiries, recommend tools, prepare quotations, and arrange samples | Contact, commercial, and technical data | Steps requested before entering a contract; performance of a contract; and legitimate interests in responding to B2B inquiries |
| Manage customer, distributor, OEM, and supplier relationships | Contact, commercial, communication, and transaction records | Contract, legal obligations, and legitimate interests in managing business relationships |
| Operate, secure, maintain, and troubleshoot the website | Device, usage, and security data | Legitimate interests in website security and reliability; legal obligations where applicable |
| Measure and improve website performance | Usage and analytics data | Consent where required; otherwise legitimate interests where permitted by law |
| Measure advertising and create remarketing audiences | Cookie, device, campaign, conversion, and usage data | Consent where required |
| Send relevant product or business marketing communications | Business contact and engagement data | Consent or legitimate interests where permitted; you may unsubscribe or object at any time |
| Comply with law and establish, exercise, or defend legal claims | Relevant business and communication records | Legal obligations and legitimate interests |
You are not legally required to submit an inquiry. However, if you do not provide required information, we may be unable to answer your request, recommend a product, or prepare a quotation.
We do not make decisions that produce legal or similarly significant effects about you solely through automated processing.
6. Website and Service Providers
Depending on your location, consent choices, and the services enabled on the website, we may use the following providers or categories of providers:
| Provider or service | Purpose | Consent category |
|---|---|---|
| Google Analytics, Google Tag, and Google Site Kit | Website analytics, campaign measurement, and conversion measurement | Analytics or advertising |
| Buttonizer | Floating contact buttons and related interaction functions | Functional or analytics, depending on configuration |
| Formilla | Chat, contact, and website communication functions | Functional |
| WordPress, WooCommerce, Contact Form 7, and associated plugins | Website content, products, forms, security, and attribution | Necessary, functional, or analytics depending on the specific component |
| Hosting, CDN, security, email, CRM, and backup providers | Infrastructure, message delivery, inquiry storage, security, and business follow-up | Necessary |
Google explains how it uses information from websites using its services in its partner-sites notice and Privacy Policy .
7. How We Share Information
We do not sell personal information for money. We may disclose limited information to:
- hosting, CDN, website, form, email, CRM, analytics, chat, security, backup, and advertising providers;
- authorized employees, application engineers, sales representatives, distributors, and logistics partners where needed to answer or fulfil your request;
- professional advisers, auditors, banks, insurers, and payment providers where applicable;
- regulators, courts, law-enforcement bodies, or other parties where required by law; and
- a buyer, successor, or adviser involved in a merger, restructuring, financing, or business sale.
Service providers are permitted to process personal information only for the relevant service and under applicable contractual and security requirements.
8. International Data Transfers
KXT is based in China. If you contact us from another country, your inquiry and related personal information will be transferred to and processed in China.
Website, analytics, email, cloud, hosting, and communication providers may also process information in the United States, the European Economic Area, or other countries.
Where EEA or UK law requires a recognized transfer mechanism, we use or require appropriate safeguards, such as applicable standard contractual clauses, the UK International Data Transfer Agreement or Addendum, an adequacy regulation, or another legally permitted mechanism.
You may contact us to request information about safeguards relevant to your personal information.
9. How Long We Keep Information
| Record | Retention period |
|---|---|
| Unsuccessful inquiries, quotations, and application files | Up to 24 months after the last meaningful contact |
| Customer, order, payment, warranty, tax, and contract records | For the business relationship and generally up to seven years afterward, or longer where required by law |
| Marketing and engagement records | Until you unsubscribe or after 24 months of inactivity; suppression records may be retained to respect your opt-out |
| Google Analytics event data | Up to 14 months, subject to our configured Analytics retention setting |
| Security and server logs | Normally up to 12 months unless needed to investigate an incident or comply with law |
| Cookie and consent records | For the period shown in our Cookie Policy and as needed to demonstrate or respect your choice |
We may keep information longer where required by law, necessary for an active dispute, or needed to establish, exercise, or defend legal claims.
10. Direct Marketing
Where permitted, we may send relevant B2B information about KXT products, application data, services, or distributor opportunities.
You may unsubscribe at any time by using the unsubscribe link in a message or contacting us. We will not require you to accept marketing as a condition of receiving a quotation or technical response.
Marketing opt-out does not affect necessary communications relating to an active inquiry, quotation, order, warranty, or legal obligation.
11. Your Privacy Rights
Depending on the law that applies to you, you may have the right to:
- request access to information we hold about you;
- request correction of inaccurate information;
- request deletion of information;
- request restriction of processing;
- object to processing based on legitimate interests or for direct marketing;
- receive certain information in a portable format;
- withdraw consent without affecting processing lawfully completed before withdrawal; and
- complain to an applicable data-protection authority.
To exercise a right, email privacy@kaixuantengcnctool.com . State your country or region and the right you want to exercise. We may request information reasonably necessary to verify your identity.
EEA residents may contact the supervisory authority where they live or work. A list is available from the European Data Protection Board .
UK residents may complain to the Information Commissioner’s Office .
12. Supplemental Notice for California Residents
This section applies only if KXT is subject to the California Consumer Privacy Act (“CCPA”) for the relevant processing.
California residents may have rights to know or access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights.
We do not sell personal information for money. Certain advertising or analytics disclosures may be considered “sharing” for cross-context behavioural advertising when those technologies are enabled.
Where applicable, we will provide a “Your Privacy Choices” mechanism and honor qualifying browser-based opt-out preference signals, including Global Privacy Control.
California requests may be sent to privacy@kaixuantengcnctool.com .
13. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information, including encrypted transmission, access controls, system updates, backups, malware protection, and access limited to personnel and providers who need the information for their work.
No Internet transmission or storage system can be guaranteed completely secure. If you believe information sent to us has been compromised, please contact us immediately.
14. Children’s Privacy
Our website and products are intended for industrial and business users and are not directed to children. We do not knowingly collect personal information from children through this website.
If you believe a child has provided personal information, contact us so that we can review and delete it where appropriate.
15. Changes to This Policy
We may update this Policy when our website, forms, service providers, advertising tools, business processes, or legal obligations change.
We will post the revised Policy on this page and update the effective date. Where required, we will provide additional notice before a material change takes effect.
16. Contact Us
Taizhou Tengli Tools Co., Ltd.
Trading as KXT / Kaixuanteng CNC Tool
Address: [INSERT FULL REGISTERED BUSINESS ADDRESS]
Privacy email: privacy@kaixuantengcnctool.com
Website: https://kaixuantengcnctool.com/