Privacy Policy

1. Who We Are

Kaixuanteng CNC Tool (“we”, “our”, or “us”) operates the website https://kaixuantengcnctool.com. We provide CNC cutting tools, carbide end mills, tool regrinding and reconditioning services, and related technical support for industrial customers, distributors, and business partners.

This Privacy Policy applies to information collected through our website, contact forms, quotation forms, product inquiry forms, email communication, and website analytics tools.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit an inquiry, including:

• Name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Product requirements
• Quotation requests
• Technical machining requirements
• Messages submitted through contact forms or inquiry forms

We may also collect limited technical and usage information automatically when visitors use our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• General website interaction data

3. How We Use Information

We use collected information for legitimate business purposes, including:

• Responding to product inquiries and quotation requests
• Providing technical information about CNC cutting tools and tool regrinding services
• Communicating with potential customers, distributors, suppliers, and business partners
• Processing business inquiries and maintaining customer communication records
• Improving our website, products, services, and user experience
• Analyzing website traffic and visitor behavior
• Measuring marketing and advertising performance
• Maintaining website security and preventing misuse
• Complying with applicable legal or regulatory obligations

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as pages visited, session duration, device type, browser type, approximate geographic location, referral source, and website interaction data.

Google Analytics uses cookies and similar technologies to collect and process website usage data. This helps us improve website structure, product pages, contact forms, and overall website performance.

You can learn more about how Google uses information from websites and apps that use Google services here: https://policies.google.com/technologies/partner-sites

You can also learn more about Google’s privacy practices here: https://policies.google.com/privacy

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, improve user experience, analyze traffic, support security, and measure advertising performance.

Cookies may be used for:

• Website functionality
• Website traffic analytics
• Security and fraud prevention
• Contact form performance
• Advertising measurement
• Remarketing or personalized advertising, if enabled

Visitors can manage or disable cookies through their browser settings. Please note that disabling cookies may affect certain website functions.

6. Google AdSense, Google Ads, and Advertising Cookies

We may use Google AdSense, Google Ads, advertising measurement, remarketing, conversion tracking, or similar advertising tools.

Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to our website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads to users based on their visit to our website and other websites on the Internet.

Users may opt out of personalized advertising by visiting Google Ads Settings: https://www.google.com/settings/ads

You can also learn more about how Google uses cookies in advertising here: https://policies.google.com/technologies/ads

7. Consent for Visitors in the EEA, UK, and Switzerland

For visitors located in the European Economic Area, the United Kingdom, and Switzerland, we may display a consent message or cookie consent banner where required by law.

This message may ask visitors to consent to the use of cookies or similar technologies and to the collection, sharing, and use of personal data for advertising personalization, analytics, and related purposes.

Visitors may be able to accept, reject, or manage consent preferences through the consent message displayed on our website.

8. Contact Forms and Business Inquiries

When you submit a contact form, quotation request, or product inquiry, we use the information you provide to respond to your request and communicate with you about CNC cutting tools, carbide end mills, tool regrinding services, product availability, machining applications, technical requirements, and business cooperation.

Please do not submit sensitive personal information through our website forms.

9. How We Share Information

We do not sell personal information.

We may share limited information with trusted service providers only when necessary to operate our website, process inquiries, provide communication, analyze website performance, measure advertising effectiveness, or comply with legal requirements.

Examples of service providers may include:

• Website hosting providers
• Email service providers
• Analytics providers
• Advertising platforms
• Security and technical support providers
• Business communication tools

10. Data Security

We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. International Visitors and Data Processing

Our website may be accessed by visitors from different countries and regions. By using our website or submitting information, you understand that your information may be processed in countries or regions where our business, website hosting providers, analytics tools, advertising platforms, or service providers operate.

12. Data Retention

We retain inquiry and communication information only as long as necessary for business communication, customer service, technical support, legal compliance, internal record keeping, and legitimate business purposes.

When information is no longer required, we may delete, anonymize, or securely store it according to our business and legal requirements.

13. Your Choices and Rights

Depending on applicable laws in your country or region, you may have rights to request access to, correction of, deletion of, or restriction of the personal information we hold about you.

You may also request that we stop using your contact information for business communication, subject to legitimate business needs and legal obligations.

You can control cookies through your browser settings and, where available, through the cookie consent message displayed on our website.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, product catalogs, videos, or external resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

15. Children’s Privacy

Our website is intended for business and industrial users. It is not directed to children, and we do not knowingly collect personal information from children.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, analytics tools, advertising services, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated “Last updated” date.