Terms and Conditions

1. Scope and Acceptance

These Terms and Conditions (“Terms”) apply to your use of kaixuantengcnctool.com and, unless different terms are agreed in writing, to quotations, samples, custom-tool development, purchase orders and sales supplied by Taizhou Tengli Tools Co., Ltd. (“KXT”, “we”, “us” or “our”).

By using this website, submitting an inquiry, requesting a quotation, approving a drawing, placing an order or accepting delivery, you confirm that you are authorized to act for the relevant business and agree to the applicable provisions of these Terms.

2. Company Information

Legal entity

Taizhou Tengli Tools Co., Ltd.

Brand

KAI XUAN TENG / KXT

Registered address

[REGISTERED ADDRESS — REPLACE BEFORE PUBLISHING]

Business registration

[BUSINESS REGISTRATION NUMBER — REPLACE BEFORE PUBLISHING]

Email

sales@kaixuantengcnctool.com

Telephone

[PHONE NUMBER — REPLACE BEFORE PUBLISHING]

Website

https://kaixuantengcnctool.com/

3. Website Use

Website content is provided for general product, technical and business information. Unless expressly stated in a signed sales contract, website content does not constitute a binding offer, guaranteed quotation, engineering approval or promise that a specific tool is suitable for a particular machine, material or operation.

You must not:

• use the website for unlawful, fraudulent or abusive purposes;
• attempt unauthorized access to the website, server or connected systems;
• introduce malware, automated scraping that disrupts service, or harmful code;
• copy, republish or commercially exploit protected content without permission; or
• misrepresent your identity, authority, company or purchasing intention.

4. Quotations, Orders and Contract Formation

Website inquiries, catalog requests and quotation requests are invitations to discuss a potential transaction and do not create an obligation to sell. A buyer purchase order is an offer to purchase. A binding contract is formed only when we issue written order acceptance, a signed sales contract, an accepted pro forma invoice, or otherwise confirm acceptance in writing.

Unless expressly accepted in writing, buyer purchasing terms, portal terms or printed terms do not amend or replace our commercial documents.

Quotations remain valid only for the stated validity period and may be revised if raw-material costs, exchange rates, freight, duties, specifications, quantities or required lead times change before order acceptance.

5. Product Information and Specifications

Product descriptions, images, drawings, dimensions, recommended applications, cutting data and performance examples are provided in good faith. Minor manufacturing variations may occur within the agreed tolerance or applicable technical standard.

Final product requirements must be stated in the accepted quotation, approved drawing, order confirmation or sales contract. The buyer is responsible for checking model numbers, dimensions, tolerances, tool interfaces, coating requirements, quantities and application information before approval.

Machining cases and test data apply to the recorded machine, holder, workpiece, tool setup, cutting conditions and inspection method. They are not an unconditional guarantee of identical results in a different setup.

6. Custom Tools and OEM/ODM Orders

Custom cutting tools, private-label products and OEM/ODM orders are manufactured according to the approved drawing, sample, specification or written application requirement.

• The buyer must provide complete and accurate technical information.
• Production may begin after drawing approval, sample approval or written authorization.
• Changes requested after approval may affect price, quantity, tooling cost and lead time.
• Custom, engraved, branded or buyer-specific products are normally non-cancellable and non-returnable after production begins, except for verified non-conformity.
• Reasonable overrun or underrun quantities may apply only when stated in the quotation or order confirmation.

Sample approval confirms the approved characteristics of the sample or drawing and does not waive requirements expressly stated in the final commercial documents.

7. Prices, Taxes and Payment

Prices, currency, minimum order quantity, payment schedule and bank details are stated in the applicable quotation or pro forma invoice. Unless stated otherwise, prices exclude import duties, destination taxes, customs fees, local handling charges and other buyer-country charges.

Payment must be made using the method and schedule stated in our commercial documents. Bank charges outside the seller’s receiving bank are borne by the buyer unless agreed otherwise. The buyer must verify bank-account changes through a known contact channel before payment. We are not responsible for payments sent to unauthorized accounts because of impersonation, phishing or failure to verify suspicious instructions.

We may suspend production, withhold shipment or revise the delivery schedule if a required payment, approval or buyer-supplied document is delayed. Where permitted by law, title to goods remains with the seller until full payment has been received.

8. Delivery, Incoterms and Risk

Delivery terms, named place or port, freight responsibility, export packing and transfer of risk are determined by the specific Incoterms® 2020 rule stated in the quotation, pro forma invoice, order confirmation or sales contract.

Any delivery date is an estimate unless expressly confirmed as a guaranteed date in a signed agreement. Lead time begins only after receipt of all required payment, approved drawings, technical information, packaging instructions and other buyer approvals.

The buyer is responsible for import licenses, destination-country compliance, customs clearance, duties, taxes and local approvals unless the agreed Incoterms® rule expressly allocates a responsibility to the seller. Partial shipments are permitted when commercially reasonable unless prohibited by the accepted order.

9. Inspection, Acceptance and Claims

The buyer must inspect delivered goods promptly for quantity, visible damage, model, dimensions and apparent non-conformity. Claims must include the order number, affected quantity, tool model, photographs, measurement records and a clear description of the issue.

The applicable inspection and claim period is the period stated in the quotation, order confirmation or sales contract. If no period is stated, the buyer must notify us without undue delay after discovery and must preserve the goods for reasonable investigation.

No goods may be returned, destroyed, reworked or used for destructive testing without written instructions if the buyer expects a credit, replacement or other remedy. Continued use after a defect becomes apparent may reduce or eliminate the available remedy to the extent the continued use increases the loss.

10. Limited Product Warranty and Remedies

We warrant that, at delivery, goods will materially conform to the accepted written specification and will be free from material manufacturing defects. This warranty does not cover normal wear or damage caused by:

• incorrect tool selection, cutting parameters or machine setup;
• improper storage, handling, clamping, runout, coolant or maintenance;
• collision, overload, vibration, interrupted cutting or unstable workholding;
• unauthorized regrinding, recoating, modification or repair;
• use outside the approved application or against written recommendations; or
• buyer-supplied drawings, specifications, materials or instructions.

After verification of a valid claim, our obligation is, at our reasonable option, to repair, regrind, replace the affected goods, issue a credit, or refund the price paid for the verified non-conforming goods. These remedies are subject to mandatory law and the specific written warranty, if any, stated in the applicable sales document.

11. Returns, Changes and Cancellation

Returns require prior written authorization and return instructions. Unauthorized returns may be refused. Standard unused goods may be accepted only when we confirm return eligibility in writing and may be subject to inspection, repacking, freight and restocking costs.

Custom, special-size, private-label, engraved, coated-to-order, modified or buyer-specific goods cannot normally be returned or cancelled after production begins unless they are verified as non-conforming.

Order changes or cancellation requests are effective only when accepted in writing. The buyer remains responsible for completed work, committed materials, special tooling, non-cancellable supplier costs and other reasonable costs caused by the change or cancellation.

12. Tool Application, Validation and Safety

Cutting tools operate at high speed and can cause serious injury, machine damage or workpiece loss if incorrectly selected or used. The buyer and machine operator are responsible for professional application review, machine guarding, safe operating procedures, tool inspection and compliance with machine, holder and workplace-safety requirements.

Recommended cutting parameters are starting references, not universal limits. The buyer must validate tools under controlled conditions and adjust speed, feed, depth of cut, width of cut, coolant, tool overhang and strategy according to the actual machine, holder, workpiece and required result.

13. Intellectual Property

Website text, images, graphics, catalogs, product naming, trademarks, logos, drawings and other content owned by KXT are protected by applicable intellectual property laws. Limited viewing and downloading for legitimate purchasing and technical evaluation is permitted. Reproduction, resale, public distribution, removal of branding or creation of derivative commercial content requires written permission.

Unless otherwise agreed in writing, KXT retains ownership of manufacturing know-how, standard geometry, production methods, process sheets, software, fixtures and improvements developed or used to manufacture goods. Buyer-owned trademarks and buyer-supplied proprietary drawings remain the buyer’s property.

The buyer warrants that buyer-supplied drawings, brands, samples and instructions do not infringe third-party rights and authorizes their use solely to perform the agreed work.

14. Confidentiality

Each party must use commercially reasonable care to protect non-public technical, pricing and business information received for quotation or order performance. Confidentiality obligations do not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source.

A separate non-disclosure agreement controls if it conflicts with this section. We will not intentionally publish a buyer’s confidential drawing, company name or identifiable application case without permission, except where disclosure is required by law.

15. Export, Import and Trade Compliance

Each party must comply with applicable export controls, sanctions, customs, anti-bribery, anti-money-laundering and trade laws. The buyer must not purchase, transfer, resell or use goods for prohibited destinations, restricted parties, unlawful weapons programs or other prohibited end uses.

We may request end-user, destination, application or compliance information and may suspend or decline a transaction when required for legal or risk review. The buyer is responsible for destination-country import classification, permits and product-use requirements unless agreed otherwise in writing.

16. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, fire, epidemic, war, terrorism, civil disorder, government action, sanctions, power interruption, cyber incident, transportation disruption, port congestion, labor disruption, shortage of raw materials or critical supplier failure.

The affected party must use reasonable efforts to reduce the impact and resume performance. Delivery schedules will be extended for the period reasonably affected. If the event continues for an extended period, the parties may agree to revise or cancel the affected portion of the order, subject to payment for completed work and committed custom materials.

17. Limitation of Liability

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, punitive or consequential loss, including lost profit, lost production, loss of business opportunity or loss of data, arising from website use or a transaction.

To the maximum extent permitted by law, KXT’s aggregate liability relating to an affected order will not exceed the amount actually paid for the specific goods giving rise to the verified claim. This limitation does not apply to liability that cannot legally be limited, including liability arising from fraud or intentional misconduct where applicable law so provides.

18. Privacy, Forms and Cookies

Personal information submitted through contact forms, email and other website interactions is handled according to our Privacy Policy. You are responsible for ensuring that information you submit is accurate and that you have authority to provide any personal or company information included in drawings, messages or files.

Website cookies and analytics may be used as described in the Privacy Policy and any cookie notice presented on the website.

19. Third-Party Websites and Services

Links to third-party websites, carriers, payment providers, social networks or technical resources are provided for convenience. We do not control and are not responsible for third-party content, availability, security, privacy practices or contractual terms. Use of a third-party service is governed by that provider’s terms.

20. Changes to the Website and These Terms

We may update website content and these Terms to reflect changes in products, business practices, technology or law. The updated version will display a new effective date. Changes do not retroactively alter a sales contract already accepted unless the parties agree in writing or mandatory law requires otherwise.

21. Governing Law and Dispute Resolution

The governing law, application or exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG), and the agreed court or arbitration forum should be stated in the applicable sales contract, pro forma invoice or order confirmation.

If the commercial documents do not address these matters, the parties must first attempt in good faith to resolve the dispute through commercial negotiation before commencing formal proceedings.